Frequently asked questions

Yes. The Bloom Drop is a Miami florist, and we deliver fresh roses and flowers across Miami and South Florida and ship them anywhere in the United States. Most flower orders and every subscription ship free. For same-day requests in Miami, call us at 305-345-0394 so we can confirm timing.

We ship fresh flowers anywhere in the United States. We don't ship internationally.

Most flower orders and every subscription ship free. Expedited delivery is available for $25. Candles, journals and other gifts ship for a $10 flat rate. You'll see the exact shipping cost at checkout.

Yes. Pick your delivery date on the product page before you add to cart. Shipped orders arrive Tuesday to Friday. For a rush order, call us at 305-345-0394.

We ship Monday to Thursday by FedEx overnight, so shipped flowers arrive Tuesday to Friday and never sit in a closed depot over the weekend. Orders placed Friday to Sunday ship on Monday. In Miami-Dade we can often deliver locally on other days, call us at 305-345-0394.

Yes. Every flower order ships in water with our Arrive Alive® promise: the stems stay hydrated the whole way, so your flowers arrive fresh and look exactly like the pictures, not dry-boxed and wilted.

Follow our Stay Alive Method™, four steps that take your flowers from a long weekend to up to two weeks:

1. Get every stem into a vase of cool water within ten minutes of opening the box.
2. Trim one to two inches off each stem at a 45° angle.
3. Remove any leaves that would sit below the water.
4. Change the water and re-trim every few days, and keep the vase out of direct sun, away from A/C vents and ripening fruit.

Straight from our partner farms in Ecuador and Colombia, flown into Miami. We buy farm-direct, so your flowers skip the warehouses where stems usually sit for days.

Yes. Choose from three monthly plans: Mini Bloom ($39), Classic Bloom ($59) or Premium Bloom ($89). Each delivery is a seasonal Grower's Choice bouquet built around what is at its peak that week, and delivery is free. See the plans.

Yes, any time before your next billing date. Skip a month, pause the plan or cancel, with no phone call required.

Yes. Enter the recipient's address at checkout and add a gift message, and the first delivery arrives on the date you choose.

Mostly roses: classic solid-color roses, garden roses (including Juliet), tie-dye roses and seasonal tinted roses, in 25- and 50-stem bouquets. We also sell flowers by the box through The Bloom House (sunflowers, hydrangeas, lilies, ranunculus and more), plus candles and gifts.

Yes. Open "Delivery date & gift message" on the product page and write your note. We include it with the flowers.

Yes. The Bloom House sells farm-direct flowers by the box, and for full weddings and events you can request a quote.

Yes, from bridal bouquets to full event florals and our Flower Bar. Every event is quoted individually: see weddings or call 305-345-0394.

Email hello@thebloomdrop.com within 24 hours of delivery with your order number and photos, and we'll make it right. There is nothing to ship back. See our return policy.

Yes, up to 24 hours before your delivery date. Once we start preparing your flowers, the order can't be cancelled.

Flowers are seasonal. If a variety is unavailable, we substitute one of equal or greater value in the same color palette and style.

Call 305-345-0394 or email hello@thebloomdrop.com, Monday to Saturday, 9am to 6pm ET.